Managed Service

Infrastructure Managed Service

Customer satisfaction is our top priority.

HOMEServiceManaged ServiceInfrastructure Managed Service

Network & Server Management

Area Service
Classification
Service
Items
Detailed
Service
Description
Basic
Operation
Area
System Monitoring
and performance improvements
System Performance
Diagnosis
and
Monitoring
Provides
guidance
on
SAP System
performance
analysis
and
sizing,
capacity,
etc.
Improving
program
response
speed
Select
slow-response
programs
perform
a
fine tuning.

Carry out diagnostic activities to enhance the system

ISTN performs system diagnostics to continually improve customer SAP systems and improve IT service quality, which provides directions for continuous SAP system refinement.

Information system evaluation

Check Utilization Level

  • - Continuous stabilization fails when PI staff returns to the current job during stabilization phase
  • - Failed to nurture power users who can educate and spread SAP ERP use
  • - Process perspective does not improve system and utilization is degraded
  • - The process itself is broken and the data is unreliable without complying with the changed business process since SAP was introduced
    • Daily forwarding and inventory management
    • Daily production performance closing management
    • Daily quality inspection and nonconforming products

Generate Improvement Challenges

System monitoring and response rate improvement.

The monitoring process, along with monitoring activities that proactively recognize and resolve issues to optimize performance in SAP systems, detects improvements and improves system performance and responsiveness.

Monitoring and fault-prevention measures

Optimize Performance